Frequently Asked Questions
What size are your inflatables and games?
Please go to the product pages to see all our sizing details.
How do I book?
We have an easy to use online booking system! Simply choose the product you wish to hire and then use the two buttons to check availability and book. As you proceed through the booking you can choose other items to add to your order and leave us a note with any requirements. You will receive a confirmation email once your booking is placed - please check your junk box and mark our emails as 'not spam' so that you receive all future communications.
Do you have insurance?
Yes, we have 5 million public liability insurance.
How safe is your equipment?
Very! Safety is extremely important to us. Therefore, we have an Amusement Device Inspection Procedures Scheme (ADIPS) license and we fully certify all our items. We also perform complete risk assessments, and we adhere to all health and safety requirements. Our equipment is fully RPii, PIPA and PAT tested and we are also members of TIPE.
Do all your attractions come staffed?
No, please look at the additional information on the products or enquire when booking to see whether the product you have chosen comes staffed.
Which areas do you deliver to?
Please take a look at our delivery page to see whether we cover your area, or get in touch for further details.
What time do you deliver and collect?
What happens if there is bad weather?
What happens if I have to cancel?
How do I know which pieces of equipment are suitable for adults?
At the bottom of the product information, there is a grey box below the price. Here it will tell you what ages the product is suitable for.
Can your products be set up outside?
At the top of the product information there are tabs. Click on the one that says 'suitability' to find out whether the product is suitable for indoor or outdoor hire. It will also tell you which type of ground you will need for your hire.
What do I need to provide? (usually electricity/clear access)
Can anyone use your bungee trampolines?
Included with the pictures of the trampolines is a photo of the rules, which includes all safety guidelines, please take a look.
If you have any queries then please contact us using our enquiry form or by using the following details: